Blar i ADORA på forfatter "Clatworthy, Simon"
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Bridging the gap between brand strategy and customer experience [Postprint]
Clatworthy, Simon (Journal article; Peer reviewed, 2012) -
Concluding remarks
Andreassen, Tor W.; Clatworthy, Simon; Hillestad, Tore; Lüders, Marika (Chapter, 2017) -
The Crossing – an exploration into conditions for collaboration at AHO
Lamar Oliveras, Angel Luis (Master thesis, 2021-06) -
Design support at the front end of the New Service Development (NSD) process : the role of touch-points and service personality in supporting team work and innovation processes
Clatworthy, Simon (CON-TEXT / Thesis ; 55, Doctoral thesis, 2013)This thesis explores the first stages of New Service Development, and focuses upon the role that design can play to improve the innovation performance of a development team. The work took a ”research by design” approach, ... -
Exploring the consequences of emotional data
Lorentzen, Simen Bergsnov; Vestre, Bendik Ola Hauge (Master thesis, 2022-06) -
Innovating for trust
Lüders, Marika; Andreassen, Tor W.; Clatworthy, Simon; Hillestad, Tore (Chapter, 2017) -
Mental Health Services for International Students
Li, Xiang (Master thesis, 2021-06) -
Narrating Service Design to Account for Cultural Plurality
Zhipeng, Duan; Vink, Josina; Clatworthy, Simon (Peer reviewed; Journal article, 2021) -
Narrating Service Design to Account for Cultural Plurality
Duan, Zhipeng; Vink, Josina; Clatworthy, Simon (Peer reviewed; Journal article, 2021) -
Organizational Transformation Through Service Design: The Institutional Logics Perspective
Kurtmollaiev, Seidali; Fjuk, Annita; Pedersen, Per Egil; Clatworthy, Simon; Kvale, Knut (Peer reviewed; Journal article, 2018) -
Service innovation through touch-points : development of an innovation toolkit for the first stages of new service development
Clatworthy, Simon (Journal article; Peer reviewed, 2011)This paper reviews one of the central areas of service design, the area of touch-point innovation. Specifically, it describes the development and use of a card-based toolkit developed in the AT-ONE project - the AT-ONE ... -
The Social Impact Paradigm : Visualizing artifacts in a future where social value is a key driver in society
Lahm, Ida (Master thesis, 2021-06) -
Soiling Service Design: Situating professional designing among plural practices
Duan, Zhipeng (CON-TEXT;123, Doctoral thesis, 2024)Since the 1990s, professional service design knowledge has travelled globally, detached from its larger Western history and contexts. The proliferation of service design knowledge shapes how individual designers enact their ... -
To whom it may concern
Gaupen, Lene Utklev (Master thesis, 2021-06)